Terms of Use

Last updated: January 1, 2024

Welcome to Openseye. These Terms of Use (“Terms”) govern your access to and use of our digital risk protection platform and services. By using Openseye, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

Openseye provides a digital risk protection platform that includes:

  • Detection of phishing pages, lookalike domains, and brand impersonation
  • Monitoring of web, social media, ads, and app stores for digital threats
  • AI-assisted threat analysis and prioritization
  • Automated evidence collection and takedown workflows
  • Optional managed support services

3. Account Registration

To access certain features of our services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe the intellectual property rights of others
  • Transmit malicious code or interfere with our systems
  • Attempt to gain unauthorized access to our services or systems
  • Use our services for any unlawful or fraudulent purpose
  • Harass, abuse, or harm another person or entity

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and data, are owned by Openseye or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6. Subscription and Payment

If you subscribe to our paid services:

  • You agree to pay all fees associated with your subscription plan
  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We may change our pricing with reasonable notice
  • You authorize us to charge your payment method for recurring fees

7. Termination

We may suspend or terminate your access to our services at any time for any reason, including if you violate these Terms. Upon termination, your right to use our services will immediately cease. You may also terminate your account at any time by contacting us.

8. Disclaimers

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free. We make no guarantees regarding the success of any takedown requests or the elimination of all digital threats.

9. Limitation of Liability

To the maximum extent permitted by law, Openseye shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of our services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Openseye and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Openseye Ltd

Email: legal@openseye.com

Incorporated in England and Wales