Privacy Policy

Last updated: January 1, 2024

At Openseye, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital risk protection platform and services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information such as your name, email address, company name, and password when you register for our services
  • Contact information when you reach out to us for support or inquiries
  • Payment information when you subscribe to our paid services
  • Domain and brand information that you provide for monitoring purposes
  • Usage data about how you interact with our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our digital risk protection services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our platform
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, property, and safety of Openseye, our users, or others
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and other tools. For more details, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Openseye Ltd

Email: privacy@openseye.com

Incorporated in England and Wales