Security

Your Security is Our Priority

As a security company, we hold ourselves to the highest standards. Learn about our security practices and certifications.

Certifications & Compliance

Industry-recognized security standards

SOC 2 Type II

Annual audit of security, availability, and confidentiality controls.

Certified

ISO 27001

Information security management system certification.

Certified

GDPR Compliant

Full compliance with EU General Data Protection Regulation.

Compliant

Cyber Essentials Plus

UK government-backed certification for cyber security.

Certified

Security Practices

How we protect your data

Encryption

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Encryption keys are managed using industry-standard key management services.

Infrastructure

Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 certification. We use multiple availability zones for high availability.

Access Control

Strict role-based access control (RBAC) ensures employees only access data necessary for their role. All access is logged and audited.

Regular Audits

We conduct regular security audits, penetration tests, and vulnerability assessments by independent third parties.

Incident Response

Our security team operates 24/7 with documented incident response procedures. Customers are notified promptly of any security incidents.

Secure Development

Our development practices include code reviews, static analysis, dependency scanning, and security training for all engineers.

Responsible Disclosure

We appreciate the work of security researchers who help us maintain the security of our platform. If you discover a vulnerability, please report it to our security team.

Report a Vulnerability

Please send vulnerability reports to security@openseye.com. Include as much detail as possible, including steps to reproduce the issue.

We commit to responding within 48 hours and will keep you informed of our progress. We do not pursue legal action against researchers who follow responsible disclosure practices.

Have Security Questions?

Our security team is available to discuss our practices and provide documentation for your security review.